Returns & Refunds

30 days, no arguing.

We accept returns within 30 days of delivery for any reason. Items must be unused and in original packaging. Return shipping is free for defective items; for other returns a prepaid label fee of $4.99 will be deducted from your refund.

How to start a return

Refund timing

Refunds are issued to your original payment method within 3 business days of the returned item arriving at our warehouse. Your bank may take a further 5-10 business days to post it.

Damaged or wrong item

Send us a photo. For items under $30 we'll usually just refund or reship without asking for the item back.

Exceptions

Final-sale items and personal-care products can't be returned once opened, for hygiene reasons. This is stated on those product pages.